服务条款
义乌中文角为来义乌的采购客人和本地翻译人员提供信息展示、预约沟通和服务评价功能。使用账号、提交资料或预约时,请遵守以下规则。
1. 账号与资料
- 请使用本人可访问的邮箱注册,并完成邮箱验证。
- 账号资料、服务语言、擅长市场、日费和订单信息应准确、合法。翻译公开资料须经平台审核。
- 请妥善保管密码。发现账号异常时应尽快通过网站公布的运营渠道联系平台。
2. 预约与服务
- 提交预约代表发送服务请求;翻译确认接单后,双方再确认集合时间、地点和具体服务范围。
- 提交预约免费。翻译到达现场后,客户直接向翻译人员支付约定的服务费;平台不向客户收取费用,也不代收服务费。
- 客户提交的联系电话用于预约履行,并会在翻译接单后向该订单对应的翻译展示。
- 买家与翻译人员应互相尊重,不得通过网站从事违法、欺诈、骚扰或侵害他人权利的行为。
3. 评价与账号处置
- 只有完成服务的客户可以提交该订单的评分和评价。评价应基于真实体验,不得发布违法、侮辱或他人隐私信息。
- 平台可审核或移除违反规则的资料与评价,并在必要时暂停相关账号。
- 平台提供信息和预约工具;具体线下服务由客户与翻译人员沟通确认。
4. 当前服务状态
网站不提供在线收款、退款或付款担保。服务费由客户在翻译到场后直接支付给翻译人员,平台不代收。取消、改期及争议处理规则需要双方在确认服务前协商。若规则更新,网站会公布修订版本。
Terms of Service
Yiwu Chinese Corner helps visitors to Yiwu find local interpreters through profiles, booking requests and service reviews.
Accounts and profiles
Use an email address you can access, verify it, and keep your password secure. Keep profile and booking details accurate. Interpreter profiles are reviewed before publication.
Bookings and payment
Submitting a booking request is free. A request is not confirmed until the interpreter accepts it and both parties agree on the details. After the interpreter arrives, the customer pays the agreed service fee directly to the interpreter. The platform does not charge the customer or collect the service fee. A customer's phone number is shown to the interpreter assigned to the request after acceptance.
Reviews and conduct
Only customers with a completed booking may review that service. Reviews must be truthful and must not contain unlawful, abusive or private information. The platform may remove content or suspend accounts that violate these rules.
This site provides discovery and booking tools. The in-person service is arranged and paid for directly between the customer and interpreter. The platform does not provide payment protection, refunds or cancellation handling.